Simple pricing. No surprises.

A one-time setup fee to get you started, then a monthly plan that fits the size of your team. Try it free for 7 days.

Starter

$29.99 / month

or $323.89 a year (10% off)

Up to 3 team members

Staff and admin accounts. Customers are unlimited.

For solo owners and very small teams who are just getting going.

Start 7-day trial

TeamMost popular

$69 / month

or $745.20 a year (10% off)

Up to 15 team members

Staff and admin accounts. Customers are unlimited.

For most small businesses, studios and shops.

Start 7-day trial

Growth

$99 / month

or $1,069.20 a year (10% off)

Up to 50 team members

Staff and admin accounts. Customers are unlimited.

For bigger teams with more people to manage.

Start 7-day trial

Larger teams

Let's talk

More than 50 team members

Tell us about your team and we'll put together a plan that fits.

Included in every plan

Your own private Hi-Five subdomain address
Live check-in and check-out for customers and staff
Rewards, birthday greetings and Store Notifications
Events with sign-ups and ticket links
Referral program: customers invite friends, you send a thank-you
Birthday wishes that members can choose to share
A Google review button and a “Share your story” box
Staff time clock with automatic clock-out and reminders
Messages & Shout-Outs with reactions and comments
Staff accounts with a privacy-safe view
Reports on your most frequent customers and staff hours, and Excel downloads
Works on iPhone, iPad and Android, no app-store download needed
Friendly help by email

One-time setup

$99

We set everything up for you. Due at sign-up. The setup fee is non-refundable.

We create and configure your site
Your business name, timezone and rewards loaded in
Your first admin account and staff invites
Email delivery connected so resets and invites reach people
A short walkthrough so you're confident on day one

Several locations, or a customer list to bring over?

$299 one-time

Each location is its own site at the monthly price and keeps its own customers and team. This one-time setup covers up to 3 locations and one import of up to 1,000 existing customers. Need more? Contact us for a quote.

Email is free for small businesses. Text messaging (SMS) is an optional add-on: $25 for 130 text messages.
Prices are in US dollars. No long-term contract: cancel at any time with 30 days' written notice.

Questions, answered

How does the 7-day free trial work?: Add a card and try Hi-Five free for 7 days. If you keep it, your monthly plan starts on day 8. The one-time setup fee is due at sign-up, and the setup fee is non-refundable. You can cancel at any time during the trial with no notice period, and you won't be charged the monthly fee. The free trial is email only.
How does text messaging work?: Email is included in every plan, including the free trial. Texting is an optional add-on: $25 buys 130 text messages, and you can buy another pack whenever you need more.
What counts as a team member?: Each person on your team, including the owner and staff. Customers are unlimited on every plan.
How do we get started?: Contact us to get a demo, and we'll set it up for you. Usually within two business days of getting your details. We'll make sure your app is ready to run before your 7-day free trial starts.
What does the setup fee cover?: The one-time $99 setup fee covers setting up your own Hi-Five account, with a site that shows your logo and your business name.
What if we need more team members?: Starter covers up to 3, Team up to 15 and Growth up to 50. You can move up a plan at any time. For more than 50, please contact us and we'll put together a plan that fits.
What if we have more than one location, or an existing customer list?: Each location is its own site at the monthly price, so every location keeps its own customers and team. The one-time $299 multi-location and bulk setup covers up to 3 locations and one import of up to 1,000 existing customers. Need more? Contact us for a quote. Please note that each location has its own monthly plan, based on the number of team members at that location.
Is there a yearly price?: Yes. Pay yearly and get 10% off. If you cancel, we refund the remaining months of your yearly membership. The refund is calculated from what you actually paid, after the 10% discount, so each remaining month is refunded at a slightly lower amount than the regular monthly price. The setup fee is non-refundable.
Who owns our customer data?: You do. Your data lives in your own database, and you can download your customer list as an Excel file any time.

Something else on your mind? Contact us.